A strange noise. A warning light. Brakes that don’t feel quite right. Maintenance you’ve been meaning to take care of for three months because apparently dashboard reminders are merely suggestions.
Whatever brought you here, the first step is figuring out what your vehicle needs and whether Cascade is the right shop for the job.
CASCADE / SERVICE STORYSCROLL TO MOVE THROUGH THE SHOP
BRAKES
01 / BRAKE SERVICESTOPPING POWER STARTS WITH PAYING ATTENTION.
BRAKE SERVICE & REPAIR
When your brakes are trying to tell you something, listen.
Your braking system gives you plenty of warning when something isn’t right. Squealing, grinding, vibration, a soft pedal, increased stopping distance, or a brake warning light can all be reasons to have the system looked at.
Squealing or grindingVibration or pulsationSoft pedal feelWarning lights
02 / ROUTINE MAINTENANCESMALL SERVICE. LONGER LIFE.
OIL CHANGES & ROUTINE MAINTENANCE
Take care of the small things before they become big things.
Regular oil changes and maintenance help protect your vehicle from unnecessary wear and give you an opportunity to address developing concerns before they become larger repair problems.
Routine service is the unglamorous part of owning a vehicle. Your engine remains stubbornly uninterested in glamour.
If your vehicle is running rough, losing power, making an unfamiliar noise, showing a warning light, or simply behaving differently than it normally does, tell us what you are experiencing.
Warning lightsRough runningLoss of powerLeaks or unusual smells
Most customers aren’t mechanics. Conveniently, that is why repair shops exist.
You may only know that your vehicle is making a noise, driving differently, showing a warning light, leaking something, or simply doesn’t feel right. That’s enough to start the conversation.
Your vehicleYear, make, model and approximate mileage.
02
What you noticedNoise, warning light, leak, vibration or change in performance.
03
When it happensCold start, braking, acceleration, highway speed or all the time.
04
Anything recentPrevious work or changes that may be relevant.
PRACTICAL ANSWERS
Automotive service FAQ
Useful answers before you pick up the phone.
Do I need to know exactly what is wrong with my vehicle?+
No. Tell us what the vehicle is doing and what you’ve noticed. Strange noises, warning lights, changes in performance, leaks, vibration, or unusual driving behavior can all help us understand where to start.
What information should I include when requesting service?+
Your vehicle’s year, make, model, approximate mileage, and a description of the service or concern are a good starting point.
Do you provide brake repair?+
Yes. Brake service and repair are among the automotive services offered by Cascade Auto & Marine.
Do you provide oil changes and vehicle maintenance?+
Yes. Cascade provides oil changes and automotive maintenance. Maintenance requirements vary by vehicle.
Do you perform engine repairs?+
Cascade provides engine service and repair for supported vehicles and repair needs. Tell us what you drive and what the vehicle is doing so we can determine whether we can help.
Do you work on boats too?+
Yes. Marine service is a separate part of Cascade Auto & Marine. Visit the Marine page for boat and engine service information.